Shipping & Delivery

Yippee! You’ve just found the watch you like very much and tell yourself: “It should definitely be mine”. But then, unfortunately, you find out that shipment to your country is not provided or it is too high.

We think you should never have such a problem while shopping online. So, relax, WatchMonde offer a free trackable shipping on all its watches and ship to most countries in the world.

SHIPPING ADDRESS

We will ship your purchase to the delivery address you specified in the checkout page. 

DESTINATIONS

We want you to receive the watch you like wherever you are on the Globe. For now, we deliver from our warehouses in the USA and Hong Kong to the following destinations free of charge:

Europe: Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Luxembourg, Lithuania, Macedonia, MaltaMoldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom

Asia: Armenia, Azerbaijan, Bahrain, Bangladesh, Georgia, Israel, Japan, Kazakhstan, Kuwait, Kyrgyzstan, Malaysia, Oman, Qatar, Saudi Arabia, Singapore, South Korea, Sri Lanka, Thailand, Turkey, United Arab Emirates, Uzbekistan, Vietnam, Yemen

North America: Bahamas, Canada, Costa Rica, United States

South America: Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Peru, Uruguay

Oceania: Australia, Indonesia, New Zealand, Philippines

SHIPPING AVAILABILITY DATE

Any watch will be available for shipping within 1-3 business days after payment is cleared. In most cases, we ship next day after receiving your cleared payment.

If any product is not released for delivery to you within 3 calendar days from the date on which your order or transaction was accepted and your payment was received, then either party may reject, cancel or terminate the order or transaction, in which event our sole and exclusive liability, and your sole and exclusive remedy, in respect of the late or non-delivery and the resulting rejection, cancellation or termination, will be a full refund of any payment you may already have made for such order or transaction. In such cases, refunds will be issued within 7-10 days after your payment.

ORDER CANCELLATION

If you wish to cancel your order, please notify us through our online contact form. Please note that we can only cancel order if they have not yet shipped.

FREE INTERNATIONAL SHIPPING

We provide tracking number with every order made from us.

Please, note that any import taxes and charges are not included in the shipping prices. Generally, in most countries there will not be any import taxes for our products, but anyway, if you’re not sure we suggest you to contact your country customs service.

All orders are normally shipped  free of charge via Hongkong Post Registered Airmail or HayPost to the destination country and then via local postal service. Our orders require a signature upon delivery.

We also offer USPS ePacket ( only for USA delivery),  EMS ( Express Mail Service) and DHL paid postal services at reasonble flat rates to most countries we ship to. You can determine EMS or DHL postal rates for your country if available during checkout process.

We may sometimes ship free of charge through ePacket to USA , or via EMS or DHL to Worldwide thanks to our post service partners and their promotions. We'll notice you in e-mail about such options availability.

Estimated delivery time for Hongkong Post Registered Airmail is 7 - 21 business days. Please note, however, that any shipping availability or delivery dates, times or periods mentioned here, or otherwise quoted or communicated to you in any form or manner, are merely estimates and are not guaranteed, and may be subject to delays for a variety of reasons, some of which may not be within our control. For example, in some cases, your customs authority may hold your products which may delay the delivery date.

The following is the approximate shipping time to different regions by Hongkong AirMail Post and HayPost:

Delivery Estimates

 

Estimated delivery time by EMS and DHL is 4-12 business days depending on your location.

ORDER DISPATCH NOTIFICATION

You will receive an order notification email when we ship your order. It contains the shipping date, order number, tracking number, details and prices of ordered watch, shipping method, ship-to and bill-to information.

TRACK YOUR ORDER

You can track your purchase shipped via HongKong Post proceeding this link.

You can track your purchase shipped via EMS or ePacket service proceeding this link.

Please, note that you also can track your purchase through your country mail service site as soon as it arrives in your country or for some countries even before arrival.